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Cancel your Shape Up subscription by mail

Cancelling Shape Up means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Shape Up go to Kolbotn, Norway.

Let Postbye cancel Shape Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Shape Up.

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  • 3 Shape Up cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Shape Up by mail

  1. Note your account details

    Check your membership number, the home club you joined at and the name on the membership agreement before anything else. A request that does not match the account on file at Shape Up is the easiest one to set aside.

  2. Put the request in writing

    The request is prepared in Norwegian (template no), under the subject line “Emne: Forespørsel om oppsigelse – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send it by certified mail

    Send the letter to the Kolbotn mailing address shown below by certified mail. Keep the tracking number safe.

  4. Save the tracking record

    Once the letter is delivered, the date on the receipt is the date Shape Up was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Shape Up cancellation letter goes

Shape UpPostboks 5431411 KolbotnNorway

Shape Up lists Postboks 543, 1411 Kolbotn, Norway as its mailing address.

The envelope is going to Kolbotn in Akershus, Norway, so the postcode 1411 must be on the front.

The letter greets the reader with “Til den det måtte angå,”; your own details sit under the labels Kontoinnehaver, Fakturaadresse registrert and Registrert e-postadresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Shape Up, with the envelope wording

Before you cancel Shape Up, check these

  • Annual fees and monthly dues are sometimes billed separately. Ask for both to be ended.
  • A home club can have its own rules. Name the club in the letter so the request is not bounced between locations.
  • Freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Shape Up for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shape Up

Cancelling a gym or fitness membership

Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Shape Up cancellation at a glance

How Shape Up accepts cancellations
By mailed letter
Mailing address on file
Shape Up Postboks 543 1411 Kolbotn Norway
Country
Norway
Letter language
Norwegian (template no)
Category (from the company name)
Gyms & fitness
Added to the database
July 31, 2026
Data last checked

Shape Up cancellation questions

Where do I send my Shape Up cancellation letter?

Address the letter to Shape Up, Postboks 543, 1411 Kolbotn, Norway.

What should I check before I cancel Shape Up?

For a gym or fitness membership: freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.

Which language is my Shape Up letter written in?

Norwegian. Shape Up's address is in Norway, so the letter is prepared from the Norwegian template under the subject line “Emne: Forespørsel om oppsigelse – [your name]”.

What do I need to cancel Shape Up?

Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what Shape Up has on file.

Will Shape Up confirm my cancellation?

The letter asks Shape Up to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Shape Up received the request. If a charge posts after that date, quote the receipt with your copy of the letter.