Cancel your Shutterstock subscription by mail
Shutterstock takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Shutterstock receives written requests in New York, United States.
Let Postbye cancel Shutterstock for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Shutterstock.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Shutterstock by mail
Note your account details
Check the account email, the plan or product name and the invoice or order number from your latest receipt before anything else. A request that does not match the account on file at Shutterstock is the easiest one to set aside.
Write your request
State plainly that you want the Shutterstock account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Shutterstock”).
Send it by certified mail
Send it certified to New York, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Save the tracking record
Keep the tracking record with your copy of the letter. If Shutterstock bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Shutterstock cancellation letter goes
For a letter to Shutterstock, use 350 Fifth Avenue, 21th Floor, New York, NY 10118.
New York, New York 10118 is a United States address, so ordinary certified mail reaches it.
The database also lists 5th Avenue 350, 21st Floor, New York 10118 for Shutterstock. Use the first address above unless your agreement names this one.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Shutterstock, with the envelope wording
Before you cancel Shutterstock, check these
- Export or download your data first. Access often ends on the cancellation date.
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Shutterstock for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Shutterstock cancellation at a glance
- How Shutterstock accepts cancellations
- By mailed letter
- Mailing address on file
- Shutterstock 350 Fifth Avenue 21th Floor New York, NY 10118
- Second address on file
- Shutterstock 5th Avenue 350 21st Floor New York 10118
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Software & apps
- Added to the database
- April 30, 2026
- Data last checked
