Cancel your SurveyMonkey subscription by mail
For SurveyMonkey the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. SurveyMonkey receives written requests in San Mateo, United States.
Let Postbye cancel SurveyMonkey for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with SurveyMonkey.
- 4.8 from 2,931 reviews
- 3 SurveyMonkey cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel SurveyMonkey by mail
Start with your account details
Put the account email, the plan or product name and the invoice or order number from your latest receipt in front of you before you write: the request to SurveyMonkey is only as good as the details it quotes.
Set out the request
Ask SurveyMonkey to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – SurveyMonkey”.
Mail it with tracking
Post it by certified mail to SurveyMonkey in San Mateo, United States, using the exact address below, and note the tracking number.
Keep the delivery receipt
File the receipt with the letter. A SurveyMonkey charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your SurveyMonkey cancellation letter goes
SurveyMonkey can be reached by post at 1 Curiosity Way, San Mateo, CA 94403.
San Mateo, California 94403 is a United States address, so ordinary certified mail reaches it.
The database also lists Martin Place 60, Level 5, 2000 Sydney, Australia for SurveyMonkey. Use the first address above unless your agreement names this one.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for SurveyMonkey, with the envelope wording
Before you cancel SurveyMonkey, check these
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
- Export or download your data first. Access often ends on the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel SurveyMonkey for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
SurveyMonkey cancellation at a glance
- How SurveyMonkey accepts cancellations
- By mailed letter
- Mailing address on file
- SurveyMonkey 1 Curiosity Way San Mateo, CA 94403
- Second address on file
- SurveyMonkey Martin Place 60 Level 5 2000 Sydney Australia
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Software & apps
- Added to the database
- April 30, 2026
- Data last checked
