Where to send your SurveyMonkey cancellation letter
Read the addresses on this page next to the full guide to cancelling SurveyMonkey.
The addresses we hold
The addresses below are what our database holds for SurveyMonkey, first the one a cancellation letter belongs to in San Mateo, then the others, so you can tell them apart.
Where the letter goesMailing address
SurveyMonkey1 Curiosity WaySan Mateo, CA 94403California, ZIP 94403: where mail for SurveyMonkey is delivered.
Second address on file
SurveyMonkeyMartin Place 60Level 52000 SydneyAustraliaThe database lists this as a second address for SurveyMonkey. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
Copy 1 Curiosity Way, San Mateo, CA 94403 letter for letter. A wrong digit in 94403 is enough to send the letter on a detour.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
Hold on to the letter copy, the receipt and the tracking page.
Your letter to SurveyMonkey
The request itself is short: SurveyMonkey is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
SurveyMonkey 1 Curiosity Way San Mateo, CA 94403
To whom it may concern,
I am cancelling my account with SurveyMonkey, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel SurveyMonkey for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.