Cancel your Trustpilot subscription by mail
Cancelling Trustpilot means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Trustpilot go to New York, United States.
Let Postbye cancel Trustpilot for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Trustpilot.
- 4.8 from 2,931 reviews
- 2 Trustpilot cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Trustpilot by mail
Start with your account details
Check the account email, the plan or product name and the invoice or order number from your latest receipt before anything else. A request that does not match the account on file at Trustpilot is the easiest one to set aside.
Prepare the letter
Ask Trustpilot to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Trustpilot”.
Send the letter by certified mail
Take the letter to the post office and ask for certified delivery to 10010 New York. Keep the tracking number it gives you.
Save the tracking record
File the receipt with the letter. A Trustpilot charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Trustpilot cancellation letter goes
For a letter to Trustpilot, use 50 West 23rd Street, Suite 1000, New York, NY 10010.
With ZIP 10010, the address sits in New York and the letter never leaves the United States postal system.
The database also lists Collins Street 55, 1, 3000 Melbourne, Australia for Trustpilot. Use the first address above unless your agreement names this one.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Trustpilot, with the envelope wording
Before you cancel Trustpilot, check these
- Annual plans can charge a cancellation fee or continue to the end of the term. Check the term on your invoice.
- Apps billed by an app store are cancelled in that store. Check which party appears on your statement.
- Team and business plans are billed per seat. Name the plan and the number of seats in the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Trustpilot for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a software or app subscription
Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Trustpilot cancellation at a glance
- How Trustpilot accepts cancellations
- By mailed letter
- Mailing address on file
- Trustpilot 50 West 23rd Street Suite 1000 New York, NY 10010
- Second address on file
- Trustpilot Collins Street 55 1 3000 Melbourne Australia
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Software & apps
- Added to the database
- May 19, 2026
- Data last checked
