Where to send your Trustpilot cancellation letter
Read the addresses on this page next to the full guide to cancelling Trustpilot.
The addresses we hold
Everything we hold on where Trustpilot takes its post: the 10010 New York delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
Trustpilot50 West 23rd StreetSuite 1000New York, NY 10010Trustpilot takes its post at this New York address (ZIP 10010).
Second address on file
TrustpilotCollins Street 5513000 MelbourneAustraliaThe database lists this as a second address for Trustpilot. Use the primary address above unless your agreement names this one.
How to address the envelope
Use the address letter for letter
Write out 50 West 23rd Street, Suite 1000, New York, NY 10010 as shown above, including the 10010 postal code, exactly as printed.
Add your return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to Trustpilot
A plain, dated letter to Trustpilot asking for the cancellation, the end of every charge and written confirmation. Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Trustpilot 50 West 23rd Street Suite 1000 New York, NY 10010
To whom it may concern,
I am cancelling my account with Trustpilot, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Trustpilot for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.