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Where to send your Shutterstock cancellation letter

Read the addresses on this page next to the full guide to cancelling Shutterstock.

The addresses we hold

Every address our database holds for Shutterstock, with the New York one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Shutterstock350 Fifth Avenue21th FloorNew York, NY 10118

The head-office address for Shutterstock, in New York. ZIP code 10118.

Second address on file

Shutterstock5th Avenue 35021st FloorNew York 10118

The database lists this as a second address for Shutterstock. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    Write out 350 Fifth Avenue, 21th Floor, New York, NY 10118 as shown above, including the 10118 postal code, exactly as printed.

  2. Add your return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Shutterstock has moved.

  3. Buy the certified service

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to New York is traceable from the article number until it is signed for.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Shutterstock

Copy the letter below onto one page, fill in the account email, the plan or product name and the invoice or order number from your latest receipt, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Shutterstock 350 Fifth Avenue 21th Floor New York, NY 10118

To whom it may concern,

I am cancelling my account with Shutterstock, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Shutterstock for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Shutterstock