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Where to send your Spectrum cancellation letter

Read the addresses on this page next to the full guide to cancelling Spectrum.

The addresses we hold

Where a cancellation letter to Spectrum should be sent: the verified Simpsonville address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Spectrum2 Digital PlaceFloor 4Simpsonville, SC 29681

South Carolina, ZIP 29681: where mail for Spectrum is delivered.

How to address the envelope

  1. Use the address letter for letter

    Write out 2 Digital Place, Floor 4, Simpsonville, SC 29681 as shown above, including the 29681 postal code, exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter, written out

A plain, dated letter to Spectrum asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Spectrum 2 Digital Place Floor 4 Simpsonville, SC 29681

To whom it may concern,

I am cancelling my account with Spectrum, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Spectrum for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Spectrum