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Cancel your SpotHero subscription by mail

Directly with SpotHero, the way to cancel is: Monthly spots: contact SpotHero customer support at (844) 324-7768 or support@spothero.com to cancel; one-time reservations cancel in the app, website or self-service phone system before they start. Notice rule: Monthly spots renew automatically and can be cancelled any time, staying valid through the end of the billing cycle; most locations bill on the 1st and 15th, flexible-start facilities bill 5 days before the following month.

Let Postbye cancel SpotHero for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with SpotHero.

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  • 3 SpotHero cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel SpotHero by mail

  1. Gather your account details

    Put your member number, the name on the membership and the renewal date shown on your latest invoice in front of you before you write: the request to SpotHero is only as good as the details it quotes.

  2. Draft the request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – SpotHero”: close the SpotHero account, stop every charge and reply in writing.

  3. Post the letter

    Mail the letter by certified mail to the Chicago address in the next section, and keep the tracking number.

  4. Save the tracking record

    It shows the date SpotHero received your letter. Check your next statement: no SpotHero charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your SpotHero cancellation letter goes

SpotHeroAttn: Legal Department125 S. Clark St.Suite 200Chicago, IL 60603

The mailing address we verified for SpotHero is SpotHero, Inc., Attn: Legal Department, 125 S. Clark St., Suite 200, Chicago, IL 60603.

SpotHero takes its post at Attn: Legal Department, 125 S. Clark St., Suite 200, Chicago, IL 60603, which is where a cancellation letter belongs.

With ZIP 60603, the address sits in Illinois and the letter never leaves the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for SpotHero, with the envelope wording

Before you cancel SpotHero, check these

Notice period: Monthly spots renew automatically and can be cancelled any time, staying valid through the end of the billing cycle; most locations bill on the 1st and 15th, flexible-start facilities bill 5 days before the following month. Work out your cancellation deadline.

  • Monthly parking is not prorated
  • Reservation refunds: certain exceptions may apply under the Terms of Use and your Parking Pass
  • Some monthly locations charge extra fees (access card or transponder), paid to the garage or lot office after purchase

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel SpotHero for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel SpotHero

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

SpotHero lets you cancel directly (monthly spots: contact SpotHero customer support at (844) 324-7768 or support@spothero.com to cancel; one-time reservations cancel in the app, website or self-service phone system before they start). A letter is the fallback that leaves a dated record when the direct route fails.

SpotHero cancellation at a glance

How SpotHero accepts cancellations
Monthly spots: contact SpotHero customer support at (844) 324-7768 or support@spothero.com to cancel; one-time reservations cancel in the app, website or self-service phone system before they start
Mailing address on file
SpotHero, Inc., Attn: Legal Department, 125 S. Clark St., Suite 200, Chicago, IL 60603
Country
United States
Letter language
English (template en)
Phone
(844) 324-7768 (Customer Heroes)
Category
Memberships & clubs
Verified on

SpotHero cancellation questions

Where do I send my SpotHero cancellation letter?

Address the letter to SpotHero, Attn: Legal Department, 125 S. Clark St., Suite 200, Chicago, IL 60603.

How long does a cancellation letter to SpotHero take?

SpotHero's address is in Illinois. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does SpotHero require notice before I cancel?

The rule we recorded for SpotHero: Monthly spots renew automatically and can be cancelled any time, staying valid through the end of the billing cycle; most locations bill on the 1st and 15th, flexible-start facilities bill 5 days before the following month. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel SpotHero?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what SpotHero has on file.

Will SpotHero confirm my cancellation?

The letter asks SpotHero to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date SpotHero received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does SpotHero prorate the last bill?

Monthly parking is not prorated.

Does SpotHero give refunds?

Reservation refunds: certain exceptions may apply under the Terms of Use and your Parking Pass.