Skip to content

Where to send your Steam cancellation letter

Read the addresses on this page next to the full guide to cancelling Steam.

The addresses we hold

This page shows every mailing address we hold for Steam, starting with the one a cancellation letter should go to in Bellevue, 98004, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

SteamNortheast 4th Street 10400Bellevue 98004

The head-office address for Steam, in Bellevue. ZIP code 98004.

Second address on file

Steam10900 NE 4th StreetSuite 500Bellevue, WA 98004

The database lists this as a second address for Steam. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to Northeast 4th Street 10400, Bellevue 98004. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Bellevue is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to Steam says: one clear cancellation request, no reasons given, the account email or gamer tag, the platform you pay through and the subscription name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Steam Northeast 4th Street 10400 Bellevue 98004

To whom it may concern,

I am cancelling my account with Steam, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Steam for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Steam