Where to send your Stoi cancellation letter
Read the addresses on this page next to the full guide to cancelling Stoi.
The addresses we hold
This page shows every mailing address we hold for Stoi, starting with the one a cancellation letter should go to in Mamoudzou, 97600, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
StoiBP52497600 MamoudzouMayotteThe Mayotte address on file for Stoi. Postal code 97600.
How to address the envelope
Use the address letter for letter
Write out BP524, 97600 Mamoudzou, Mayotte as shown above, including the 97600 postal code, exactly as printed.
Put your own address on it
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Stoi has moved.
Certified mail, not a courier
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter, written out
What the letter to Stoi says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Stoi BP524 97600 Mamoudzou Mayotte
To whom it may concern,
I am cancelling my account with Stoi, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Stoi for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.