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Cancel your Storytel subscription by mail

Directly with Storytel, the way to cancel is: Online (account page > Subscription > Cancel), Apple, Google Play, or the partner. Notice rule: Paid period continues to its end.

Let Postbye cancel Storytel for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Storytel.

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  • 3 Storytel cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Storytel by mail

  1. Gather your account details

    Storytel will look your account up from what the letter says, so check the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement first.

  2. Put the request in writing

    Postbye turns the request into a finished English letter: close the Storytel account, stop every charge and reply in writing.

  3. Find the postal address

    Check the contact or terms pages on support.storytel.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.

  4. Hold on to the receipt

    Delivery confirmation is your evidence that Storytel was asked. Watch the next statement or two for any further Storytel charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Storytel cancellation letter goes

We do not hold a mailing address for Storytel. The contact pages on support.storytel.com list the current one.

Prefer to write it yourself? Use our letter template

Before you cancel Storytel, check these

Notice period: Paid period continues to its end. Work out your cancellation deadline.

  • Deleting the app does not cancel
  • Website free trials end immediately on cancel
  • Check Payments on the account page to see if Apple or Google bills you
  • Cancel before deleting the account

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Storytel for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Storytel

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Storytel lets you cancel directly (online (account page > Subscription > Cancel), Apple, Google Play, or the partner). A letter is the fallback that leaves a dated record when the direct route fails.

Storytel cancellation at a glance

How Storytel accepts cancellations
Online (account page > Subscription > Cancel), Apple, Google Play, or the partner
Category
Streaming & entertainment
Verified on

Storytel cancellation questions

Where do I send my Storytel cancellation letter?

We do not hold a mailing address for Storytel. Check the contact or terms pages on support.storytel.com, or the address on your latest invoice, then mail the letter there.

Does Storytel require notice before I cancel?

The rule we recorded for Storytel: Paid period continues to its end. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Storytel?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Storytel has on file.

Will Storytel confirm my cancellation?

The letter asks Storytel to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Storytel received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Storytel have a free trial?

Website free trials end immediately on cancel.