Where to send your Strato cancellation letter
Read the addresses on this page next to the full guide to cancelling Strato.
The addresses we hold
Everything we hold on where Strato takes its post: the 10249 Berlin delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
StratoOtto-Ostrowski-Straße 710249 BerlinGermanyThe Germany address on file for Strato. Postal code 10249.
How to address the envelope
Copy the address exactly
The envelope reads Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. Match the spacing and the box or street line exactly as printed.
Add your return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the proof together
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
What the letter to Strato says: one clear cancellation request, no reasons given, the account email, the domain or server name and the invoice number of the plan being cancelled quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Strato Otto-Ostrowski-Straße 7 10249 Berlin Germany
To whom it may concern,
I am cancelling my account with Strato, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Strato for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.