Where to send your Sugar cancellation letter
Read the addresses on this page next to the full guide to cancelling Sugar.
The addresses we hold
One place for Sugar's mailing addresses: the Paris delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
SugarRue de la Fontaine au Roi 1675011 ParisFranceThe France address on file for Sugar. Postal code 75011.
How to address the envelope
Copy it exactly onto the envelope
Copy Rue de la Fontaine au Roi 16, 75011 Paris, France letter for letter. A wrong digit in 75011 is enough to send the letter on a detour.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Buy the certified service
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
Your letter to Sugar
What the letter to Sugar says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Sugar Rue de la Fontaine au Roi 16 75011 Paris France
To whom it may concern,
I am cancelling my account with Sugar, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Sugar for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.