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Where to send your Sumo cancellation letter

Read the addresses on this page next to the full guide to cancelling Sumo.

The addresses we hold

This page shows every mailing address we hold for Sumo, starting with the one a cancellation letter should go to in Southbank, 3006, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

SumoCecil Street 411033006 SouthbankAustralia

The Australia address on file for Sumo. Postal code 3006.

How to address the envelope

  1. Copy it exactly onto the envelope

    Write out Cecil Street 41, 103, 3006 Southbank, Australia as shown above, including the 3006 postal code, exactly as printed.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The letter below asks Sumo to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Sumo Cecil Street 41 103 3006 Southbank Australia

To whom it may concern,

I am cancelling my account with Sumo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Sumo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Sumo