Where to send your Swisscom cancellation letter
Read the addresses on this page next to the full guide to cancelling Swisscom.
The addresses we hold
Every address our database holds for Swisscom, with the Ittigen one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
SwisscomAlte Tiefenaustrasse 63048 IttigenSwitzerlandThe Switzerland address on file for Swisscom. Postal code 3048.
How to address the envelope
Use the address letter for letter
The front of the envelope carries Alte Tiefenaustrasse 6, 3048 Ittigen, Switzerland and nothing else in the address block. Check the 3048 digit by digit before it goes in the post.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Ask for certified mail
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The cancellation letter
What the letter to Swisscom says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Swisscom Alte Tiefenaustrasse 6 3048 Ittigen Switzerland
To whom it may concern,
I am cancelling my account with Swisscom, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Swisscom for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.