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Cancel your Talkspace subscription by mail

Directly with Talkspace, the way to cancel is: Online (help center cancel plan) or support. Notice rule: Cancel at any time; therapy room stays viewable after.

Let Postbye cancel Talkspace for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Talkspace.

  • 4.8 from 2,931 reviews
  • 3 Talkspace cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Talkspace by mail

  1. Get your account details together

    Talkspace will look your account up from what the letter says, so check the account email, the plan name and any pending order or prescription reference first.

  2. Put the request in writing

    Ask Talkspace to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Talkspace”.

  3. Send the letter by certified mail

    Mail the letter by certified mail to the New York address in the next section, and keep the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A Talkspace charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Talkspace cancellation letter goes

Talkspace2578 BroadwaySuite 607New York, NY 10025

The mailing address we hold for Talkspace is 2578 Broadway, Suite 607, New York, NY 10025.

Put ZIP 10025 on the envelope: New York is in New York, and a domestic certified letter is all it takes.

Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Talkspace, with the envelope wording

Before you cancel Talkspace, check these

Notice period: Cancel at any time; therapy room stays viewable after. Work out your cancellation deadline.

  • Insurance, EAP and sponsored-benefit plans have separate cancel/pause articles
  • Refund eligibility is set out in the Plan Cancellation and Refund Policy

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Talkspace for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Talkspace

Cancelling a health or wellness subscription

Health and wellness plans combine a monthly fee with supplies or consultations, so the request should say what to stop: the plan, pending shipments or both.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Talkspace lets you cancel directly (online (help center cancel plan) or support). A letter is the fallback that leaves a dated record when the direct route fails.

Talkspace cancellation at a glance

How Talkspace accepts cancellations
Online (help center cancel plan) or support
Mailing address on file
Talkspace 2578 Broadway Suite 607 New York, NY 10025
Country
United States
Letter language
English (template en)
Category
Health & wellness
Verified on

Talkspace cancellation questions

Where do I send my Talkspace cancellation letter?

Address the letter to Talkspace, 2578 Broadway, Suite 607, New York, NY 10025.

How long does a cancellation letter to Talkspace take?

Talkspace's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Talkspace require notice before I cancel?

The rule we recorded for Talkspace: Cancel at any time; therapy room stays viewable after. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Talkspace?

Have the account email, the plan name and any pending order or prescription reference to hand. The details in the letter need to match what Talkspace has on file.

Will Talkspace confirm my cancellation?

The letter asks Talkspace to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Talkspace received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Talkspace membership instead?

Insurance, EAP and sponsored-benefit plans have separate cancel/pause articles.

Does Talkspace give refunds?

Refund eligibility is set out in the Plan Cancellation and Refund Policy.