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Where to send your Telenor cancellation letter

Read the addresses on this page next to the full guide to cancelling Telenor.

The addresses we hold

Everything we hold on where Telenor takes its post: the 116 45 Stockholm delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

TelenorKatarinavägen 15116 45 StockholmSweden

The Sweden address on file for Telenor. Postal code 116 45.

Second address on file

TelenorSnarøyveien 301360 FornebuNorway

The database lists this as a second address for Telenor. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Katarinavägen 15, 116 45 Stockholm, Sweden. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

The letter below asks Telenor to end the account, stop further charges and confirm in writing. Put the account number, the phone number or service address being cancelled and the name on the account in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Telenor Katarinavägen 15 116 45 Stockholm Sweden

To whom it may concern,

I am cancelling my account with Telenor, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Telenor for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Telenor