Where to send your Telmex cancellation letter
Read the addresses on this page next to the full guide to cancelling Telmex.
The addresses we hold
This page shows every mailing address we hold for Telmex, starting with the one a cancellation letter should go to in Ciudad de México, 06500, and how to address the envelope so it arrives without a query.
Where the letter goesMailing address
TelmexAv. Parque VíaNo. 19806500 Ciudad de MéxicoMexicoThe Mexico address on file for Telmex. Postal code 06500.
How to address the envelope
Write the address as printed
Write out Av. Parque Vía, No. 198, 06500 Ciudad de México, Mexico as shown above, including the 06500 postal code, exactly as printed.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Telmex has moved.
Certified mail, not a courier
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Ciudad de México is traceable from the article number until it is signed for.
Keep the records
Hold on to the letter copy, the receipt and the tracking page.
The letter to send
What the letter to Telmex says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Telmex Av. Parque Vía No. 198 06500 Ciudad de México Mexico
To whom it may concern,
I am cancelling my account with Telmex, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Telmex for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.