Where to send your Telstra cancellation letter
Read the addresses on this page next to the full guide to cancelling Telstra.
The addresses we hold
Everything we hold on where Telstra takes its post: the 3000 Melbourne delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.
Where the letter goesMailing address
TelstraExhibition Street 2423000 MelbourneAustraliaThe Australia address on file for Telstra. Postal code 3000.
How to address the envelope
Copy the address exactly
Write out Exhibition Street 242, 3000 Melbourne, Australia as shown above, including the 3000 postal code, exactly as printed.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it certified
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
Hold on to the letter copy, the receipt and the tracking page.
The letter, written out
The request itself is short: Telstra is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Telstra Exhibition Street 242 3000 Melbourne Australia
To whom it may concern,
I am cancelling my account with Telstra, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Telstra for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.