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Where to send your Tenpay (WeChat Pay) cancellation letter

Read the addresses on this page next to the full guide to cancelling Tenpay (WeChat Pay).

The addresses we hold

The addresses below are what our database holds for Tenpay (WeChat Pay), first the one a cancellation letter belongs to in Shenzhen, then the others, so you can tell them apart.

Where the letter goesMailing address

Tenpay (WeChat Pay)深圳市前海深港合作区前湾一路1号A栋201室518000 ShenzhenChina

The China address on file for Tenpay (WeChat Pay). Postal code 518000.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: 深圳市前海深港合作区前湾一路1号A栋201室, 518000 Shenzhen, China. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Tenpay (WeChat Pay) has moved.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

Copy the letter below onto one page, fill in the account email, the last four digits of the linked bank account or card and the membership tier, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tenpay (WeChat Pay) 深圳市前海深港合作区前湾一路1号A栋201室 518000 Shenzhen China

To whom it may concern,

I am cancelling my account with Tenpay (WeChat Pay), account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tenpay (WeChat Pay) for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tenpay (WeChat Pay)