Cancel your Tenpay (WeChat Pay) subscription by mail
Tenpay (WeChat Pay) deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Tenpay (WeChat Pay) is handled in Shenzhen, China, which is where your letter is headed.
Let Postbye cancel Tenpay (WeChat Pay) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Tenpay (WeChat Pay).
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Tenpay (WeChat Pay) by mail
Find your account details
Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Tenpay (WeChat Pay) has on file.
Write your request
Postbye writes the letter in Chinese from our Chinese template, because Tenpay (WeChat Pay)'s address is in China. It opens with the subject line “主题：取消请求 – [your name]” and asks Tenpay (WeChat Pay) to end the subscription, stop all further charges and confirm in writing.
Post the letter
Address the envelope to Tenpay (WeChat Pay), Shenzhen, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
File the delivery record
Keep the tracking record with your copy of the letter. If Tenpay (WeChat Pay) bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Tenpay (WeChat Pay) cancellation letter goes
Written requests to Tenpay (WeChat Pay) go to 深圳市前海深港合作区前湾一路1号A栋201室, 518000 Shenzhen, China.
Shenzhen is in Guangdong, China; the postal code to quote is 518000.
Inside, the salutation reads “相关负责人：”, followed by your details under 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for Tenpay (WeChat Pay), with the envelope wording
Before you cancel Tenpay (WeChat Pay), check these
- Settle any outstanding balance first. Closing a membership does not clear what you owe.
- Ask for the direct debit or card authorisation to be ended, not only the membership.
- Investment and credit-builder products can have their own steps for closing the underlying account.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Tenpay (WeChat Pay) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Tenpay (WeChat Pay) cancellation at a glance
- How Tenpay (WeChat Pay) accepts cancellations
- By mailed letter
- Mailing address on file
- Tenpay (WeChat Pay) 深圳市前海深港合作区前湾一路1号A栋201室 518000 Shenzhen China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Finance & credit
- Added to the database
- September 29, 2026
- Data last checked
