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Cancel your Tenpo subscription by mail

Tenpo accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Our database has Tenpo's mailing address in Las Condes, Chile.

Let Postbye cancel Tenpo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Tenpo.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Tenpo by mail

  1. Start with your account details

    Check the account email, the last four digits of the linked bank account or card and the membership tier before anything else. A request that does not match the account on file at Tenpo is the easiest one to set aside.

  2. Write the cancellation request

    The request is prepared in Latin American Spanish (template es-419), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Send the letter to the Las Condes mailing address shown below by certified mail. Keep the tracking number safe.

  4. Hold on to the receipt

    Delivery confirmation is your evidence that Tenpo was asked. Watch the next statement or two for any further Tenpo charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Tenpo cancellation letter goes

TenpoAv. Presidente Riesco 5711oficina 8047550000 Las CondesChile

For a letter to Tenpo, use Av. Presidente Riesco 5711, oficina 804, 7550000 Las Condes, Chile.

Postal code 7550000 places the address in Región Metropolitana, Chile.

Your details go in a block headed by Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado, and the opening line is “A quien corresponda:”.

Prefer to write it yourself? Use our letter template

Every address we hold for Tenpo, with the envelope wording

Before you cancel Tenpo, check these

  • Check your bank statement after the cancellation date for any further charge.
  • Settle any outstanding balance first. Closing a membership does not clear what you owe.
  • Ask for the direct debit or card authorisation to be ended, not only the membership.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Tenpo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tenpo

Cancelling a finance or credit subscription

Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Tenpo cancellation at a glance

How Tenpo accepts cancellations
By mailed letter
Mailing address on file
Tenpo Av. Presidente Riesco 5711 oficina 804 7550000 Las Condes Chile
Country
Chile
Letter language
Latin American Spanish (template es-419)
Category (from the company name)
Finance & credit
Added to the database
September 17, 2026
Data last checked

Tenpo cancellation questions

Where do I send my Tenpo cancellation letter?

Address the letter to Tenpo, Av. Presidente Riesco 5711, oficina 804, 7550000 Las Condes, Chile.

What should I check before I cancel Tenpo?

For a finance or credit subscription: settle any outstanding balance first. Closing a membership does not clear what you owe.

Which language is my Tenpo letter written in?

Latin American Spanish. Tenpo's address is in Chile, so the letter is prepared from the Latin American Spanish template under the subject line “Asunto: Solicitud de cancelación – [your name]”.

What do I need to cancel Tenpo?

Have the account email, the last four digits of the linked bank account or card and the membership tier to hand. The details in the letter need to match what Tenpo has on file.

Will Tenpo confirm my cancellation?

The letter asks Tenpo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Tenpo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.