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Where to send your Tenpo cancellation letter

Read the addresses on this page next to the full guide to cancelling Tenpo.

The addresses we hold

Where a cancellation letter to Tenpo should be sent: the verified Las Condes address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

TenpoAv. Presidente Riesco 5711oficina 8047550000 Las CondesChile

The Chile address on file for Tenpo. Postal code 7550000.

How to address the envelope

  1. Copy the address exactly

    One address block, copied whole: Av. Presidente Riesco 5711, oficina 804, 7550000 Las Condes, Chile. If any line differs from the card above, start the envelope again.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Las Condes is traceable from the article number until it is signed for.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter, written out

What the letter to Tenpo says: one clear cancellation request, no reasons given, the account email, the last four digits of the linked bank account or card and the membership tier quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tenpo Av. Presidente Riesco 5711 oficina 804 7550000 Las Condes Chile

To whom it may concern,

I am cancelling my account with Tenpo, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tenpo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tenpo