Where to send your Textnow cancellation letter
Read the addresses on this page next to the full guide to cancelling Textnow.
The addresses we hold
Where a cancellation letter to Textnow should be sent: the verified San Francisco address below, plus the other addresses on file, and how to write them on the envelope.
Where the letter goesMailing address
Textnow548 Market StreetPMB 92855San Francisco, CA 94104The head-office address for Textnow, in California. ZIP code 94104.
Second address on file
TextnowWes Graham Way 420N2L 0J6 WaterlooCanadaThe database lists this as a second address for Textnow. Use the primary address above unless your agreement names this one.
How to address the envelope
Copy it exactly onto the envelope
Write out 548 Market Street, PMB 92855, San Francisco, CA 94104 as shown above, including the 94104 postal code, exactly as printed.
Add the return address
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Send it certified
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Textnow
The request itself is short: Textnow is asked to end the account, stop the charges and confirm in writing, with the account number, the phone number or service address being cancelled and the name on the account where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Textnow 548 Market Street PMB 92855 San Francisco, CA 94104
To whom it may concern,
I am cancelling my account with Textnow, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Textnow for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.