Where to send your Thames Water cancellation letter
Read the addresses on this page next to the full guide to cancelling Thames Water.
The addresses we hold
One place for Thames Water's mailing addresses: the Reading delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.
Where the letter goesMailing address
Thames WaterVastern RoadRG1 8DB ReadingUnited KingdomThe United Kingdom address on file for Thames Water. Postal code RG1 8DB.
How to address the envelope
Copy it exactly onto the envelope
The front of the envelope carries Vastern Road, RG1 8DB Reading, United Kingdom and nothing else in the address block. Check the RG1 8DB digit by digit before it goes in the post.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Thames Water has moved.
Send it certified
Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.
Keep what the post office gives you
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
The letter to send
A plain, dated letter to Thames Water asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Thames Water Vastern Road RG1 8DB Reading United Kingdom
To whom it may concern,
I am cancelling my account with Thames Water, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Thames Water for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.