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Cancel your Tidal subscription by mail

Directly with Tidal, the way to cancel is: Online. Notice rule: Cancel anytime.

Let Postbye cancel Tidal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Tidal.

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  • 3 Tidal cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Tidal by mail

  1. Collect the details you need

    Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in front of you before you write: the request to Tidal is only as good as the details it quotes.

  2. Write the cancellation request

    Ask Tidal to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Subscription termination – Tidal”.

  3. Mail it with tracking

    Post it by certified mail to Tidal in New York, United States, using the exact address below, and note the tracking number.

  4. Save the tracking record

    Once the letter is delivered, the date on the receipt is the date Tidal was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Tidal cancellation letter goes

Tidal540 W 26th Street8th FloorNew York, NY 10001

Tidal takes its post at 540 W 26th Street, 8th Floor, New York, NY 10001, which is where a cancellation letter belongs.

New York is in New York (ZIP 10001), a domestic address for certified mail within the United States.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Tidal, with the envelope wording

Before you cancel Tidal, check these

Notice period: Cancel anytime. Work out your cancellation deadline.

  • Subscriptions billed through Apple or Google Play can only be cancelled with them; if no Apple subscription shows, billing is via another payment method
  • Cancel Subscription is in account.tidal.com > Subscription, or in the Android app under Manage Subscription

If you pay through someone else

  • Cancel via Apple subscription settings
  • Cancel via Google Play

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Tidal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tidal

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Tidal lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Tidal cancellation at a glance

How Tidal accepts cancellations
Online
Mailing address on file
Tidal 540 W 26th Street 8th Floor New York, NY 10001
Country
United States
Letter language
English (template en)
Category
Streaming & entertainment
Verified on

Tidal cancellation questions

Where do I send my Tidal cancellation letter?

Address the letter to Tidal, 540 W 26th Street, 8th Floor, New York, NY 10001.

How long does a cancellation letter to Tidal take?

Tidal's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Tidal require notice before I cancel?

The rule we recorded for Tidal: Cancel anytime. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Tidal?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Tidal has on file.

Will Tidal confirm my cancellation?

The letter asks Tidal to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Tidal received the request. If a charge posts after that date, quote the receipt with your copy of the letter.