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Where to send your Tidal cancellation letter

Read the addresses on this page next to the full guide to cancelling Tidal.

The addresses we hold

The addresses below are what our database holds for Tidal, first the one a cancellation letter belongs to in New York, then the others, so you can tell them apart.

Where the letter goesMailing address

Tidal540 W 26th Street8th FloorNew York, NY 10001

Tidal takes its post at this New York address (ZIP 10001).

How to address the envelope

  1. Write the address as printed

    The envelope reads 540 W 26th Street, 8th Floor, New York, NY 10001. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Tidal has moved.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Cancel anytime, the date on the receipt is the date that matters.

The cancellation letter

A plain, dated letter to Tidal asking for the cancellation, the end of every charge and written confirmation. Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tidal 540 W 26th Street 8th Floor New York, NY 10001

To whom it may concern,

I am cancelling my account with Tidal, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Cancel anytime.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tidal for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tidal