Where to send your Tongcheng Travel cancellation letter
Read the addresses on this page next to the full guide to cancelling Tongcheng Travel.
The addresses we hold
If you are writing to Tongcheng Travel, this is the page with the address on it: Suzhou, 215123, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
Tongcheng Travel苏州工业园区星湖街328号创意产业园5栋A座215123 SuzhouChinaThe China address on file for Tongcheng Travel. Postal code 215123.
How to address the envelope
Use the address letter for letter
One address block, copied whole: 苏州工业园区星湖街328号创意产业园5栋A座, 215123 Suzhou, China. If any line differs from the card above, start the envelope again.
Add the return address
Top-left, your own name and address. A return address is what the post office needs to send the letter back if Tongcheng Travel has moved.
Certified mail, not a courier
Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.
Keep the records
Hold on to the letter copy, the receipt and the tracking page.
The cancellation letter
What the letter to Tongcheng Travel says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Tongcheng Travel 苏州工业园区星湖街328号创意产业园5栋A座 215123 Suzhou China
To whom it may concern,
I am cancelling my account with Tongcheng Travel, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Tongcheng Travel for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.