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Where to send your Toronto Hydro cancellation letter

Read the addresses on this page next to the full guide to cancelling Toronto Hydro.

The addresses we hold

Where a cancellation letter to Toronto Hydro should be sent: the verified Toronto address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Toronto HydroCarlton Street 14M5B 1K5 TorontoCanada

The Canada address on file for Toronto Hydro. Postal code M5B 1K5.

How to address the envelope

  1. Use the address letter for letter

    Copy Carlton Street 14, M5B 1K5 Toronto, Canada letter for letter. A wrong digit in M5B 1K5 is enough to send the letter on a detour.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Toronto is traceable from the article number until it is signed for.

  4. Keep the proof together

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The request itself is short: Toronto Hydro is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Toronto Hydro Carlton Street 14 M5B 1K5 Toronto Canada

To whom it may concern,

I am cancelling my account with Toronto Hydro, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Toronto Hydro for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Toronto Hydro