Cancel your Tsutaya subscription by mail
Tsutaya accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Tsutaya is in 横浜市西区, Japan.
Let Postbye cancel Tsutaya for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Tsutaya.
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- 2 Tsutaya cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Tsutaya by mail
Get your account details together
Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in front of you before you write: the request to Tsutaya is only as good as the details it quotes.
Put the request in writing
The request is prepared in Japanese (template ja), under the subject line “件名: 解約依頼 – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send the letter by certified mail
Send it certified to 横浜市西区, Japan, copying the address from the next section letter for letter, and keep the receipt slip.
Keep proof the letter arrived
The receipt dates your request. Look at your next statement for any Tsutaya charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Tsutaya cancellation letter goes
For a letter to Tsutaya, use 3-3-3 Minatomirai, 14th Floor, Yokohama Connect Square, 2200012 横浜市西区, Japan.
Postal code 2200012 places the address in 神奈川県, Japan.
The letter greets the reader with “関係各位”; your own details sit under the labels アカウント名義人, 請求先住所 and 登録メールアドレス.
Prefer to write it yourself? Use our letter template
Every address we hold for Tsutaya, with the envelope wording
Before you cancel Tsutaya, check these
- Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
- If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
- Access normally runs to the end of the period you paid for, so a cancellation does not shorten what you already bought.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Tsutaya for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Tsutaya cancellation at a glance
- How Tsutaya accepts cancellations
- By mailed letter
- Mailing address on file
- Tsutaya 3-3-3 Minatomirai 14th Floor, Yokohama Connect Square 2200012 横浜市西区 Japan
- Country
- Japan
- Letter language
- Japanese (template ja)
- Category (from the company name)
- Streaming & entertainment
- Added to the database
- July 31, 2026
- Data last checked