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Cancel your Tsutaya subscription by mail

Tsutaya accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. The cancellation address on file for Tsutaya is in 横浜市西区, Japan.

Let Postbye cancel Tsutaya for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Tsutaya.

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  • Certified mail with tracking
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  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Tsutaya by mail

  1. Get your account details together

    Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in front of you before you write: the request to Tsutaya is only as good as the details it quotes.

  2. Put the request in writing

    The request is prepared in Japanese (template ja), under the subject line “件名: 解約依頼 – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Send it certified to 横浜市西区, Japan, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep proof the letter arrived

    The receipt dates your request. Look at your next statement for any Tsutaya charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Tsutaya cancellation letter goes

Tsutaya3-3-3 Minatomirai14th Floor, Yokohama Connect Square2200012 横浜市西区Japan

For a letter to Tsutaya, use 3-3-3 Minatomirai, 14th Floor, Yokohama Connect Square, 2200012 横浜市西区, Japan.

Postal code 2200012 places the address in 神奈川県, Japan.

The letter greets the reader with “関係各位”; your own details sit under the labels アカウント名義人, 請求先住所 and 登録メールアドレス.

Prefer to write it yourself? Use our letter template

Every address we hold for Tsutaya, with the envelope wording

Before you cancel Tsutaya, check these

  • Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
  • If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
  • Access normally runs to the end of the period you paid for, so a cancellation does not shorten what you already bought.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Tsutaya for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tsutaya

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Tsutaya cancellation at a glance

How Tsutaya accepts cancellations
By mailed letter
Mailing address on file
Tsutaya 3-3-3 Minatomirai 14th Floor, Yokohama Connect Square 2200012 横浜市西区 Japan
Country
Japan
Letter language
Japanese (template ja)
Category (from the company name)
Streaming & entertainment
Added to the database
July 31, 2026
Data last checked

Tsutaya cancellation questions

Where do I send my Tsutaya cancellation letter?

Address the letter to Tsutaya, 3-3-3 Minatomirai, 14th Floor, Yokohama Connect Square, 2200012 横浜市西区, Japan.

What should I check before I cancel Tsutaya?

For a streaming or entertainment subscription: check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.

Which language is my Tsutaya letter written in?

Japanese. Tsutaya's address is in Japan, so the letter is prepared from the Japanese template under the subject line “件名: 解約依頼 – [your name]”.

What do I need to cancel Tsutaya?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Tsutaya has on file.

Will Tsutaya confirm my cancellation?

The letter asks Tsutaya to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Tsutaya received the request. If a charge posts after that date, quote the receipt with your copy of the letter.