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Where to send your Tsutaya cancellation letter

Read the addresses on this page next to the full guide to cancelling Tsutaya.

The addresses we hold

Every address our database holds for Tsutaya, with the 横浜市西区 one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

Tsutaya3-3-3 Minatomirai14th Floor, Yokohama Connect Square2200012 横浜市西区Japan

The Japan address on file for Tsutaya. Postal code 2200012.

How to address the envelope

  1. Copy it exactly onto the envelope

    One address block, copied whole: 3-3-3 Minatomirai, 14th Floor, Yokohama Connect Square, 2200012 横浜市西区, Japan. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

What the letter to Tsutaya says: one clear cancellation request, no reasons given, the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tsutaya 3-3-3 Minatomirai 14th Floor, Yokohama Connect Square 2200012 横浜市西区 Japan

To whom it may concern,

I am cancelling my account with Tsutaya, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tsutaya for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tsutaya