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Where to send your Tui Card cancellation letter

Read the addresses on this page next to the full guide to cancelling Tui Card.

The addresses we hold

One place for Tui Card's mailing addresses: the Frankfurt am Main delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Tui CardPostfach 1160053 Frankfurt am MainGermany

The Germany address on file for Tui Card. Postal code 60053.

How to address the envelope

  1. Write the address as printed

    Address the envelope to Postfach 11, 60053 Frankfurt am Main, Germany. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the records

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

The request itself is short: Tui Card is asked to end the account, stop the charges and confirm in writing, with the last four digits of the card, the name on the account and the address the statements are sent to where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Tui Card Postfach 11 60053 Frankfurt am Main Germany

To whom it may concern,

I am cancelling my account with Tui Card, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Tui Card for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Tui Card