Where to send your TWC cancellation letter
Read the addresses on this page next to the full guide to cancelling TWC.
The addresses we hold
If you are writing to TWC, this is the page with the address on it: Austin, 78778, plus what to write on the envelope and how to prove it arrived.
Where the letter goesMailing address
TWC101 Rm 266 E 15th StAustin, TX 78778The head-office address for TWC, in Texas. ZIP code 78778.
How to address the envelope
Use the address letter for letter
Write out 101 Rm 266 E 15th St, Austin, TX 78778 as shown above, including the 78778 postal code, exactly as printed.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Buy the certified service
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
Keep the proof together
Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.
Your letter to TWC
A plain, dated letter to TWC asking for the cancellation, the end of every charge and written confirmation. Have the account number, the phone number or service address being cancelled and the name on the account to hand; our letter template fills the same shape in on screen.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
TWC 101 Rm 266 E 15th St Austin, TX 78778
To whom it may concern,
I am cancelling my account with TWC, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel TWC for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.