Skip to content

Where to send your Ubisoftplus Premium cancellation letter

Read the addresses on this page next to the full guide to cancelling Ubisoftplus Premium.

The addresses we hold

One place for Ubisoftplus Premium's mailing addresses: the Düsseldorf delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Ubisoftplus PremiumLuise-Rainer-Straße 740235 DüsseldorfGermany

The Germany address on file for Ubisoftplus Premium. Postal code 40235.

How to address the envelope

  1. Write the address as printed

    The envelope reads Luise-Rainer-Straße 7, 40235 Düsseldorf, Germany. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The cancellation letter

The request itself is short: Ubisoftplus Premium is asked to end the account, stop the charges and confirm in writing, with the account email or gamer tag, the platform you pay through and the subscription name where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Ubisoftplus Premium Luise-Rainer-Straße 7 40235 Düsseldorf Germany

To whom it may concern,

I am cancelling my account with Ubisoftplus Premium, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Ubisoftplus Premium for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Ubisoftplus Premium