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Where to send your Unitymedia cancellation letter

Read the addresses on this page next to the full guide to cancelling Unitymedia.

The addresses we hold

Every address our database holds for Unitymedia, with the Düsseldorf one a cancellation letter goes to first and the envelope wording that matches it.

Where the letter goesMailing address

UnitymediaFerdinand-Braun-Platz 140549 DüsseldorfGermany

The Germany address on file for Unitymedia. Postal code 40549.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads Ferdinand-Braun-Platz 1, 40549 Düsseldorf, Germany. Match the spacing and the box or street line exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Unitymedia has moved.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

Your letter to Unitymedia

What the letter to Unitymedia says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Unitymedia Ferdinand-Braun-Platz 1 40549 Düsseldorf Germany

To whom it may concern,

I am cancelling my account with Unitymedia, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Unitymedia for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Unitymedia