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Where to send your Upstate cancellation letter

Read the addresses on this page next to the full guide to cancelling Upstate.

The addresses we hold

One place for Upstate's mailing addresses: the Dee Why delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

UpstatePittwater Road 888Level 1, Suite 152099 Dee WhyAustralia

The Australia address on file for Upstate. Postal code 2099.

How to address the envelope

  1. Write the address as printed

    One address block, copied whole: Pittwater Road 888, Level 1, Suite 15, 2099 Dee Why, Australia. If any line differs from the card above, start the envelope again.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Ask for certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

What the letter to Upstate says: one clear cancellation request, no reasons given, the name and email on the account and, if you have one, an account or customer number quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Upstate Pittwater Road 888 Level 1, Suite 15 2099 Dee Why Australia

To whom it may concern,

I am cancelling my account with Upstate, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Upstate for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Upstate