Cancel your Videotron subscription by mail
Videotron takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Videotron go to Montréal, Canada.
Let Postbye cancel Videotron for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Videotron.
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- 2 Videotron cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Videotron by mail
Note your account details
Put the account number, the phone number or service address being cancelled and the name on the account in front of you before you write: the request to Videotron is only as good as the details it quotes.
Write your request
The letter asks Videotron to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Cancellation Request – [your name]”. Postbye fills it in from our English template.
Post it with proof of delivery
Post it by certified mail to Videotron in Montréal, Canada, using the exact address below, and note the tracking number.
File the delivery record
File the receipt with the letter. A Videotron charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Videotron cancellation letter goes
The mailing address we hold for Videotron is Rue Saint-Jacques 612, H3C 4M8 Montréal, Canada.
Copy the postal code H3C 4M8 exactly: it is what routes the letter to Québec, Canada.
Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Videotron, with the envelope wording
Before you cancel Videotron, check these
- If you are moving to another provider, keep the line active until the new service works, then cancel.
- Name the exact line or service address. Accounts with several lines can leave one of them running.
- Ask for a final bill in writing and return any rented equipment by tracked mail.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Videotron for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a phone or internet plan
Phone and internet providers tie cancellation to contracts, equipment balances and notice periods, so the request should name the exact line or service and ask for a final bill in writing.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Videotron cancellation at a glance
- How Videotron accepts cancellations
- By mailed letter
- Mailing address on file
- Videotron Rue Saint-Jacques 612 H3C 4M8 Montréal Canada
- Country
- Canada
- Letter language
- English (template en-generic)
- Category (from the company name)
- Phone & internet
- Added to the database
- May 19, 2026
- Data last checked
