Where to send your Videotron cancellation letter
Read the addresses on this page next to the full guide to cancelling Videotron.
The addresses we hold
Every address our database holds for Videotron, with the Montréal one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
VideotronRue Saint-Jacques 612H3C 4M8 MontréalCanadaThe Canada address on file for Videotron. Postal code H3C 4M8.
How to address the envelope
Write the address as printed
The front of the envelope carries Rue Saint-Jacques 612, H3C 4M8 Montréal, Canada and nothing else in the address block. Check the H3C 4M8 digit by digit before it goes in the post.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Certified mail, not a courier
Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Montréal is traceable from the article number until it is signed for.
Keep the proof together
Your copy of the letter, the mailing receipt and the tracking record belong together in one file.
Your letter to Videotron
What the letter to Videotron says: one clear cancellation request, no reasons given, the account number, the phone number or service address being cancelled and the name on the account quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Videotron Rue Saint-Jacques 612 H3C 4M8 Montréal Canada
To whom it may concern,
I am cancelling my account with Videotron, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Videotron for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.