Cancel your Vipshop subscription by mail
Cancelling Vipshop means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Vipshop go to Guangzhou, China.
Let Postbye cancel Vipshop for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Vipshop.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Vipshop by mail
Gather your account details
Vipshop will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.
Prepare the letter
The request is prepared in Chinese (template zh), under the subject line “主题：取消请求 – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Mail the letter by certified mail to the Guangzhou address in the next section, and keep the tracking number.
Keep the delivery receipt
File the receipt with the letter. A Vipshop charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Vipshop cancellation letter goes
Written requests to Vipshop go to 广州市荔湾区芳村花海街20号自编6号楼, 510380 Guangzhou, China.
The postcode 510380 belongs to Guangdong, China, so this is where the envelope is delivered.
Your details go in a block headed by 账户持有人, 存档的账单地址 and 存档的电子邮件地址, and the opening line is “相关负责人：”.
Prefer to write it yourself? Use our letter template
Every address we hold for Vipshop, with the envelope wording
Before you cancel Vipshop, check these
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Vipshop for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Vipshop cancellation at a glance
- How Vipshop accepts cancellations
- By mailed letter
- Mailing address on file
- Vipshop 广州市荔湾区芳村花海街20号自编6号楼 510380 Guangzhou China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
