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Cancel your XPeng subscription by mail

For XPeng the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. XPeng receives written requests in Guangzhou, China.

Let Postbye cancel XPeng for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with XPeng.

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  • 2 XPeng cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel XPeng by mail

  1. Note your account details

    Start with the name and email on the account and, if you have one, an account or customer number, so the request to XPeng names the right account the first time.

  2. Set out the request

    Postbye writes the letter in Chinese from our Chinese template, because XPeng's address is in China. It opens with the subject line “主题:取消请求 – [your name]” and asks XPeng to end the subscription, stop all further charges and confirm in writing.

  3. Post it with proof of delivery

    Send it certified to Guangzhou, China, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Hold on to the receipt

    Once the letter is delivered, the date on the receipt is the date XPeng was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your XPeng cancellation letter goes

XPeng广州市天河区岑村松岗大街8号510515 GuangzhouChina

XPeng can be reached by post at 广州市天河区岑村松岗大街8号, 510515 Guangzhou, China.

Postal code 510515 places the address in Guangdong, China.

Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人:”.

Prefer to write it yourself? Use our letter template

Every address we hold for XPeng, with the envelope wording

Before you cancel XPeng, check these

  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel XPeng for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel XPeng

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

XPeng cancellation at a glance

How XPeng accepts cancellations
By mailed letter
Mailing address on file
XPeng 广州市天河区岑村松岗大街8号 510515 Guangzhou China
Country
China
Letter language
Chinese (template zh)
Added to the database
September 29, 2026
Data last checked

XPeng cancellation questions

Where do I send my XPeng cancellation letter?

Address the letter to XPeng, 广州市天河区岑村松岗大街8号, 510515 Guangzhou, China.

Which language is my XPeng letter written in?

Chinese. XPeng's address is in China, so the letter is prepared from the Chinese template under the subject line “主题:取消请求 – [your name]”.

What do I need to cancel XPeng?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what XPeng has on file.

Will XPeng confirm my cancellation?

The letter asks XPeng to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date XPeng received the request. If a charge posts after that date, quote the receipt with your copy of the letter.