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Where to send your XPeng cancellation letter

Read the addresses on this page next to the full guide to cancelling XPeng.

The addresses we hold

Where a cancellation letter to XPeng should be sent: the verified Guangzhou address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

XPeng广州市天河区岑村松岗大街8号510515 GuangzhouChina

The China address on file for XPeng. Postal code 510515.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 广州市天河区岑村松岗大街8号, 510515 Guangzhou, China. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to XPeng

The request itself is short: XPeng is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

XPeng 广州市天河区岑村松岗大街8号 510515 Guangzhou China

To whom it may concern,

I am cancelling my account with XPeng, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel XPeng for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel XPeng