Cancel your Virgin Active subscription by mail
Virgin Active takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. The cancellation address on file for Virgin Active is in Milano, Italy.
Let Postbye cancel Virgin Active for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Virgin Active.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Virgin Active by mail
Find your account details
Before writing, collect your membership number, the home club you joined at and the name on the membership agreement. Virgin Active can only act on a request it can match to an account.
Set out the request
The request is prepared in Italian (template it), under the subject line “Oggetto: Richiesta di cancellazione – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail the letter with a receipt
Take the letter to the post office and ask for certified delivery to 20129 Milano. Keep the tracking number it gives you.
Keep the delivery receipt
It shows the date Virgin Active received your letter. Check your next statement: no Virgin Active charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Virgin Active cancellation letter goes
Written requests to Virgin Active go to Via Archimede 2, 20129 Milano, Italy.
The envelope is going to Milano in Lombardia, Italy, so the postcode 20129 must be on the front.
Your name, address and email appear in a short block labelled Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata, under the greeting “A chi di competenza,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Virgin Active, with the envelope wording
Before you cancel Virgin Active, check these
- Freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.
- Read the notice window in your agreement. A letter that arrives after the cut-off can miss that month's charge.
- Annual fees and monthly dues are sometimes billed separately. Ask for both to be ended.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Virgin Active for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gym or fitness membership
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Virgin Active cancellation at a glance
- How Virgin Active accepts cancellations
- By mailed letter
- Mailing address on file
- Virgin Active Via Archimede 2 20129 Milano Italy
- Country
- Italy
- Letter language
- Italian (template it)
- Category (from the company name)
- Gyms & fitness
- Added to the database
- May 13, 2026
- Data last checked
