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Where to send your Virgin Active cancellation letter

Read the addresses on this page next to the full guide to cancelling Virgin Active.

The addresses we hold

Where a cancellation letter to Virgin Active should be sent: the verified Milano address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Virgin ActiveVia Archimede 220129 MilanoItaly

The Italy address on file for Virgin Active. Postal code 20129.

How to address the envelope

  1. Copy the address exactly

    Write out Via Archimede 2, 20129 Milano, Italy as shown above, including the 20129 postal code, exactly as printed.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it certified

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the records

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

What the letter to Virgin Active says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Virgin Active Via Archimede 2 20129 Milano Italy

To whom it may concern,

I am cancelling my account with Virgin Active, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Virgin Active for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Virgin Active