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Where to send your Viva Mama cancellation letter

Read the addresses on this page next to the full guide to cancelling Viva Mama.

The addresses we hold

If you are writing to Viva Mama, this is the page with the address on it: Alphen Aan De Rijn, 2400 AB, plus what to write on the envelope and how to prove it arrived.

Where the letter goesMailing address

Viva MamaPostbus 752400 AB Alphen Aan De RijnNetherlands

The Netherlands address on file for Viva Mama. Postal code 2400 AB.

How to address the envelope

  1. Copy the address exactly

    Write out Postbus 75, 2400 AB Alphen Aan De Rijn, Netherlands as shown above, including the 2400 AB postal code, exactly as printed.

  2. Add the return address

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Viva Mama has moved.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

The letter below asks Viva Mama to end the account, stop further charges and confirm in writing. Put the name and email on the account and, if you have one, an account or customer number in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Viva Mama Postbus 75 2400 AB Alphen Aan De Rijn Netherlands

To whom it may concern,

I am cancelling my account with Viva Mama, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Viva Mama for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Viva Mama