Cancel your Vivid subscription by mail
Vivid takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Vivid receives written requests in Chicago, United States.
Let Postbye cancel Vivid for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Vivid.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Vivid by mail
Find your account details
Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in front of you before you write: the request to Vivid is only as good as the details it quotes.
Write the cancellation request
The letter asks Vivid to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Vivid”. Postbye fills it in from our English template.
Send it by certified mail
Send the letter to the Chicago mailing address shown below by certified mail. Keep the tracking number safe.
Keep the delivery receipt
File the receipt with the letter. A Vivid charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Vivid cancellation letter goes
The mailing address we hold for Vivid is 111 N Canal Street, Chicago, IL 60606.
Put ZIP 60606 on the envelope: Chicago is in Illinois, and a domestic certified letter is all it takes.
The database also lists Harris Street 100, 2009 Pyrmont, Australia for Vivid. Use the first address above unless your agreement names this one.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel Vivid, check these
- Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
- If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
- Access normally runs to the end of the period you paid for, so a cancellation does not shorten what you already bought.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Vivid for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Vivid cancellation at a glance
- How Vivid accepts cancellations
- By mailed letter
- Mailing address on file
- Vivid 111 N Canal Street Chicago, IL 60606
- Second address on file
- Vivid Harris Street 100 2009 Pyrmont Australia
- Country
- United States
- Letter language
- English (template en)
- Category (from the company name)
- Streaming & entertainment
- Added to the database
- April 30, 2026
- Data last checked
