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Where to send your Vivid cancellation letter

Read the addresses on this page next to the full guide to cancelling Vivid.

The addresses we hold

The addresses below are what our database holds for Vivid, first the one a cancellation letter belongs to in Chicago, then the others, so you can tell them apart.

Where the letter goesMailing address

Vivid111 N Canal StreetChicago, IL 60606

The head-office address for Vivid, in Illinois. ZIP code 60606.

Second address on file

VividHarris Street 1002009 PyrmontAustralia

The database lists this as a second address for Vivid. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    Copy 111 N Canal Street, Chicago, IL 60606 letter for letter. A wrong digit in 60606 is enough to send the letter on a detour.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if Vivid has moved.

  3. Buy the certified service

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep what the post office gives you

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

Your letter to Vivid

The letter below asks Vivid to end the account, stop further charges and confirm in writing. Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Vivid 111 N Canal Street Chicago, IL 60606

To whom it may concern,

I am cancelling my account with Vivid, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Vivid for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Vivid