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Where to send your WeChat Pay cancellation letter

Read the addresses on this page next to the full guide to cancelling WeChat Pay.

The addresses we hold

This page shows every mailing address we hold for WeChat Pay, starting with the one a cancellation letter should go to in Shenzhen, 518052, and how to address the envelope so it arrives without a query.

Where the letter goesMailing address

WeChat Pay深圳市前海深港合作区南山街道桂湾三路91号景兴海上大厦1201518052 ShenzhenChina

The China address on file for WeChat Pay. Postal code 518052.

How to address the envelope

  1. Use the address letter for letter

    Copy 深圳市前海深港合作区南山街道桂湾三路91号景兴海上大厦1201, 518052 Shenzhen, China letter for letter. A wrong digit in 518052 is enough to send the letter on a detour.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Send it by certified mail

    At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.

  4. Keep the proof together

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

Your letter to WeChat Pay

Copy the letter below onto one page, fill in the account email, the last four digits of the linked bank account or card and the membership tier, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

WeChat Pay 深圳市前海深港合作区南山街道桂湾三路91号景兴海上大厦1201 518052 Shenzhen China

To whom it may concern,

I am cancelling my account with WeChat Pay, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel WeChat Pay for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel WeChat Pay