Cancel your WeChat Pay subscription by mail
WeChat Pay accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Letters to WeChat Pay go to Shenzhen, China.
Let Postbye cancel WeChat Pay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with WeChat Pay.
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- 2 WeChat Pay cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel WeChat Pay by mail
Get your account details together
Put the account email, the last four digits of the linked bank account or card and the membership tier in front of you before you write: the request to WeChat Pay is only as good as the details it quotes.
Draft the request
Because WeChat Pay is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Mail the letter by certified mail to the Shenzhen address in the next section, and keep the tracking number.
File the delivery record
File the receipt with the letter. A WeChat Pay charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your WeChat Pay cancellation letter goes
For a letter to WeChat Pay, use 深圳市前海深港合作区南山街道桂湾三路91号景兴海上大厦1201, 518052 Shenzhen, China.
Postal code 518052 places the address in Guangdong, China.
The letter is addressed “相关负责人：” and its details block uses the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for WeChat Pay, with the envelope wording
Before you cancel WeChat Pay, check these
- Check your bank statement after the cancellation date for any further charge.
- Settle any outstanding balance first. Closing a membership does not clear what you owe.
- Ask for the direct debit or card authorisation to be ended, not only the membership.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel WeChat Pay for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a finance or credit subscription
Finance and credit apps bill a membership fee through a linked account, so the request has to end the membership and the authorisation to take payments.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
WeChat Pay cancellation at a glance
- How WeChat Pay accepts cancellations
- By mailed letter
- Mailing address on file
- WeChat Pay 深圳市前海深港合作区南山街道桂湾三路91号景兴海上大厦1201 518052 Shenzhen China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Finance & credit
- Added to the database
- September 29, 2026
- Data last checked
