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Where to send your Wix cancellation letter

Read the addresses on this page next to the full guide to cancelling Wix.

The addresses we hold

One place for Wix's mailing addresses: the New York delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Wix100 Gansevoort StreetNew York, NY 10014

The head-office address for Wix, in New York. ZIP code 10014.

How to address the envelope

  1. Use the address letter for letter

    The envelope reads 100 Gansevoort Street, New York, NY 10014. Match the spacing and the box or street line exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page; the notice period (Turn off auto-renew before the renewal date; first 14 days affect refund eligibility) runs from the date on the record.

The cancellation letter

The letter below asks Wix to end the account, stop further charges and confirm in writing. Put the account email, the domain or server name and the invoice number of the plan being cancelled in the bracketed places.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Wix 100 Gansevoort Street New York, NY 10014

To whom it may concern,

I am cancelling my account with Wix, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Turn off auto-renew before the renewal date; first 14 days affect refund eligibility.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Wix for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Wix